Job Description

The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University is seeking a full-time TH Staff Assistant 2 / Emergency Department Registrar. General DutiesConducts both quick registrations and full registrations of persons who present for ED services and applies wristbands to patient wrists or ankles.Conducts registration of persons who present to ambulatory surgery, endoscopy procedures and L&DAccurately searches for patient files ensuring that duplicate medical records are not assigned.Conducts patient interviews to obtain accurate and complete patient demographic and insurance data as necessary.Explains and obtains signatures on appropriate hospital forms, including the general consent to treatment, notice of privacy, and patient agreement forms.Facilitates transportation for discharged ED patientsReviews registration forms and updates to ensure accurate and complete demographic and financial data. Maintains photo copies of patient’s insurance and identification cards.Answers, triage and route incoming phone calls to ED.Verifies coverage and checks eligibility for insurance benefits including Medicare, Medicaid, Blue Cross, and other insurances.Schedules follow-up Outpatient appointments in Acuity or Altera Health bridgeAssist Patients and staff members with inquiresPrepare the patient’s medical chart with appropriate documentation.Maintains knowledge of all organizational and departmental policies and procedures.Ensures compliance with HIPAA regulations and relevant hospital policies.Admitting DutiesSetting up Death Certificates in eVitals systemProcessing OCME/Funeral Home pick upsProcessing Bed Transfer and Patient dischargesProcessing Chart Conversions from ED outpatient to Observation and Inpatient Levels of CareInpatient Bed Management/ Bed Assignments Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors. Equal Employment Opportunity SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws. Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at ada@downstate.edu.Required Qualifications1 – 2 years of experience in a healthcare, medical office or hospital setting, particularly in-patient registration, scheduling, or insurance verificationProficiency in medical terminologyStrong computer skills, including Microsoft Office (Access, Excel, PowerPoint, Word)Demonstrated ability to function effectively in a high-pressure, fast-paced environmentHigh School Diploma or GEDExperience with insurance verification (Medicare, Medicaid, HMOs)Experience using the EAGLE system or similar Electronic Health Records platformOr, a satisfactory equivalent combination of education, training, and experiencePreferred QualificationsAssociate or Bachelor DegreeBilingual skills (Creole and/or Spanish; Mandarin and/or Cantonese; Arabic)Full timePosting Date: 2026-07-13

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